1. Introduction
Team Morado Photography ("we," "us," or "our") operates the website teammorado.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us through any communication channel.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information You Provide Directly
- Contact information: name, phone number, email address
- Inquiry details: information about the services you are interested in (e.g., quinceañera packages, session preferences)
- SMS consent information: your opt-in preferences for receiving marketing and/or non-marketing text messages
- Billing information: when you use financing or payment services through our third-party providers
Information Collected Automatically
- Device and browser information: IP address, browser type, operating system
- Usage data: pages visited, time spent on pages, referring URLs
- Cookies and tracking technologies: we use cookies, pixels, and similar technologies for analytics and advertising purposes (Google Analytics, Google Ads, Meta Pixel)
- Attribution data: UTM parameters, click identifiers (gclid, fbclid), and referrer information to understand how you found us
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Schedule appointments and manage bookings
- Send appointment confirmations, reminders, and scheduling updates (with your consent)
- Send marketing messages about special offers, promotions, and service updates (with your consent)
- Process payments and financing applications through third-party providers
- Improve our website and services
- Analyze advertising effectiveness and marketing attribution
4. SMS Communications and Privacy
When you provide your mobile phone number and opt in to receive text messages from Team Morado, the following applies:
- Purpose: Mobile phone numbers and SMS consent information are used solely for the communications you have authorized — either marketing messages (special offers, promotions, service updates) or non-marketing messages (inquiry responses, appointment confirmations, appointment reminders, scheduling updates, requested service information), depending on the consent you provided.
- No sharing for marketing: Your opt-in information and consent for SMS communications is not sold, shared, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
- Limited sharing: We may share your phone number only with service providers who assist us in delivering the text messages you consented to receive (e.g., our SMS platform provider), and they are contractually prohibited from using your information for any other purpose.
- Withdrawal of consent: You may withdraw your consent to receive SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further SMS communications of that type.
- Help: You can text HELP to any of our messages to receive assistance or contact information.
- Message frequency: Message frequency may vary based on your interactions with us and the type of consent you provided.
- Message and data rates: Standard message and data rates from your mobile carrier may apply.
5. Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics and Google Ads: for website analytics and advertising. Google Privacy Policy
- Meta (Facebook/Instagram) Pixel: for advertising and conversion tracking. Meta Privacy Policy
- GoHighLevel: for CRM, form submissions, and communications. GoHighLevel Privacy Policy
- WhatsApp: for customer communications. WhatsApp Privacy Policy
- Affirm, PayPal, Square: for payment processing and financing. Each has its own privacy policy governing payment data.
We do not control the privacy practices of these third-party services. We encourage you to review their privacy policies.
6. Cookies and Tracking
We use cookies and similar technologies for:
- Website analytics and performance monitoring
- Advertising conversion tracking
- Remembering your preferences and attribution data
You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information submitted through our forms is retained in our CRM system for the purpose of ongoing customer relationship management.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw SMS consent by replying STOP
To exercise any of these rights, please contact us using the information below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: