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Frequently asked questions
Before you contact us
We're open Monday to Saturday from 9:00 AM to 7:00 PM. On Sundays we see clients by appointment. You can message us on WhatsApp anytime and we'll reply in under 2 hours during business hours.
Yes, we recommend booking an appointment on WhatsApp before visiting. That way we can give you personalized attention and show you our full portfolio, the available dresses and the experience options that best suit your princess.
Yes, we serve families from all over Florida and other states. Many families travel to Miami specifically for their quinceañera session with us. We coordinate everything (locations, dresses, makeup) so the experience is perfect from the very first moment.
We reply in under 2 hours during business hours (Monday to Saturday, 9 AM to 7 PM). WhatsApp is our main communication channel and the fastest way to reach us with any question about your quinceañera session.